I was able to get an appointment to tune up my AC unit the week following the week that I called. The technician was on time – wore a mask, gloves, and shoe coverings and endeavored to stick only to the thermostats and unit in the attic and went around to the back (I live in a town home) without going through my home. I truly appreciated this approach. The unit was serviced and the cost was very reasonable. I “found” this company because my daughter uses their services too and has been very happy with them.