HVAC Replacement Services
Get Your New HVAC System Cost Today!
Honest Service...No Upselling
HVAC Replacement Cost.
Get Instant Pricing Online
Know Your Exact New HVAC Pricing
in 5 Minutes – No In-Home Sales Visit Required
Systems Start at $6,400 Installed!
Takes Less Than 5 Minutes
Prefer to Talk? Call Now
For Fast, Upfront Pricing
Serving Holly Springs, Apex, Cary, Fuquay-Varina, Garner and the Greater Raleigh Triangle Area
★ ★ ★ ★ ★
Experience Our Award Winning Service
Your New HVAC Replacement Installation Includes Everything You Need
- High-efficiency HVAC system
- Professional installation
- New thermostat
- Permits and inspections
- 10-Year Parts & Labor Warranty
- Fast scheduling with exact arrival times
- 0% Financing Available
Your New HVAC Replacement Installation Includes Everything You Need
- High-efficiency HVAC system
- Professional installation
- New thermostat
- Permits and inspections
- 10-Year Parts & Labor Warranty
- Fast scheduling with exact arrival times
- 0% Financing Available
Experience The Alexander Difference
For 14 years, Alexander Services has helped homeowners throughout the Triangle; make confident comfort decisions without the pressure or guesswork. We’re a family-owned company built on one simple belief: “Treat every customer like it’s your grandma.”
Because when it comes to your home comfort, you deserve:
- Exact-time appointments — no 4-hour windows.
- Instant online Quotes
- No surprise Pricing
- Professional installation teams
- 10 year Parts & Labor Worry-Free Warranty
Experience The Alexander Difference
For 14 years, Alexander Services has helped homeowners throughout the Triangle; make confident comfort decisions without the pressure or guesswork. We’re a family-owned company built on one simple belief: “Treat every customer like it’s your grandma.”
Because when it comes to your home comfort, you deserve:
- Exact-time appointments — no 4-hour windows.
- Instant online Quotes
- No surprise Pricing
- Professional installation teams
- 10 year Parts & Labor Worry-Free Warranty
Takes Less Than 5 Minutes
FREE Diagnostics
with service or repair
Same Day Service
is always our goal...
Exact Time Appointments
No time-windows. You’ll know exactly when we’ll be at your home
Upfront Pricing
No hourly charges, no hidden fees, no sales pressure – just honest repair and service.
Award Winning Service
We have over a dozen awards for Service Excellence
Local Family Owned
in business since 2012
What People Are Saying...
David C.
2 months ago
Derek and David were on time, professional, and did an outstanding job installing our new 3 ton HVAC and furnace. Thanks for the great service and we look forward to continuing to do business with Alexander Services in the future!
Betsy R.
4 months ago
Great service from Charles Collins today. He methodically and efficiently got to the bottom of an HVAC issue we were having, and elevated within the company another complex issue we have been unable to resolve. Charles is a great representative of Alexander Services. He is polite, well-spoken, friendly, and professional, and explains technical things clearly and in a straightforward manner. We would highly recommend him and this company.
Betty W.
5 months ago
This review is for two of my houses. They are both under the maintenance care program and were both recently serviced in February 2026. This company has serviced my houses over many many years and has taken good care Of every issue that has come up. They are the whole package.!!! Same-day service when needed, friendly, helpful, prompt, informative, the office staff is amazing, everyone is so friendly, the technicians are very knowledgeable and very helpful and thorough, and their system of being on time and letting you know when they’re on their way is wonderful….
I just want to give a shout out to several techs as these guys have been servicing and repairing over the last 2 weeks my homes and I have failed to get my review in which I wanted to do because of the exceptional service of these techs and the office staff.
Tech Chris M., Installers David C., and Derek, Tech Shedrick, Tech Jordan H., Joey,
Thank you all for all you did for us during this time and thank you Alexander Services for your Exceptional Customer Service.
I just want to give a shout out to several techs as these guys have been servicing and repairing over the last 2 weeks my homes and I have failed to get my review in which I wanted to do because of the exceptional service of these techs and the office staff.
Tech Chris M., Installers David C., and Derek, Tech Shedrick, Tech Jordan H., Joey,
Thank you all for all you did for us during this time and thank you Alexander Services for your Exceptional Customer Service.
Christine D.
5 months ago
Avoid at all costs. I mean you do you, but read my experience and then decide if they are worth hiring.
Our heat went out about 3 days before and anticipated ice storm and a very cold snap. It was the weekend and our usual trusted HVAC company was not open. Due to the upcoming weather we reached out to Alexander Services based on an online recommendation. The good part is that they answered quickly and were able to get someone out quickly. The tech diagnosed the problem as our heating unit needing a new control board, at the tune of $1,100. He had to order it and said it would take a few days before they could come back. A few days later a different tech arrived to install the control board. This tech then said that in addition to the control board we needed a new igniter, which would add $600 to the bill. We didn't have much choice due to the weather so we went ahead with the repair.
9 days later our heat goes out again. We call Alexander Services and they come out. They tell us the igniter is broken. I expressed disbelief because it was supposedly a brand new igniter. The tech then tells me that we have a cracked heat exchanger, shows me some pictures quickly of close-ups of metal, and says they are not allowed to work on any system with a cracked heat exchanger. He then told me just how dangerous a cracked heat exchanger is. And goes to look for carbon monoxide detectors in our house. He then tells us that it's not worth fixing a cracked heat exchanger and they would have to give us a quote for a whole new system. When I asked about the $2,000 we had already paid, he said it would only be credited towards a new system. He also claimed the igniter breaking was due to the cracked heat exchanger.
We quickly got our trusted HVAC guys out. They did a full visual inspection of the heat exchanger and did not note any cracks. They also did a combustion test to check for carbon monoxide. After some troubleshooting they found out that the new control board Alexander Services had replaced was a 120 volt control board. The igniter they replaced it with was an 80 volt igniter. No duh the igniter failed. Our trusted company replaced it with the correct voltage igniter.
When I called Alexander Services for a resolution I was quickly shot down. We paid them nearly $2,000, had a non-functioning heating system, and had given them a chance to rectify it and was given the high pressure the sales tactic of needing a new system. When I asked for the igniter cost to be refunded at a bare minimum, I was told that their supplier gave them that part, so it's not their fault and they were not going to refund anything. It took 2 weeks and multiple phone calls to finally recover the cost of the igniter.
I have since learned that the price we paid for a control board and igniter are on the exceedingly high-end for HVAC repair costs. Long story short, we paid through our ears for unexperienced techs, multiple days without heat, having to hire a second company to fix the problem, and then having to pull teeth to get any semblance of a fair refund. Avoid at all costs.
Our heat went out about 3 days before and anticipated ice storm and a very cold snap. It was the weekend and our usual trusted HVAC company was not open. Due to the upcoming weather we reached out to Alexander Services based on an online recommendation. The good part is that they answered quickly and were able to get someone out quickly. The tech diagnosed the problem as our heating unit needing a new control board, at the tune of $1,100. He had to order it and said it would take a few days before they could come back. A few days later a different tech arrived to install the control board. This tech then said that in addition to the control board we needed a new igniter, which would add $600 to the bill. We didn't have much choice due to the weather so we went ahead with the repair.
9 days later our heat goes out again. We call Alexander Services and they come out. They tell us the igniter is broken. I expressed disbelief because it was supposedly a brand new igniter. The tech then tells me that we have a cracked heat exchanger, shows me some pictures quickly of close-ups of metal, and says they are not allowed to work on any system with a cracked heat exchanger. He then told me just how dangerous a cracked heat exchanger is. And goes to look for carbon monoxide detectors in our house. He then tells us that it's not worth fixing a cracked heat exchanger and they would have to give us a quote for a whole new system. When I asked about the $2,000 we had already paid, he said it would only be credited towards a new system. He also claimed the igniter breaking was due to the cracked heat exchanger.
We quickly got our trusted HVAC guys out. They did a full visual inspection of the heat exchanger and did not note any cracks. They also did a combustion test to check for carbon monoxide. After some troubleshooting they found out that the new control board Alexander Services had replaced was a 120 volt control board. The igniter they replaced it with was an 80 volt igniter. No duh the igniter failed. Our trusted company replaced it with the correct voltage igniter.
When I called Alexander Services for a resolution I was quickly shot down. We paid them nearly $2,000, had a non-functioning heating system, and had given them a chance to rectify it and was given the high pressure the sales tactic of needing a new system. When I asked for the igniter cost to be refunded at a bare minimum, I was told that their supplier gave them that part, so it's not their fault and they were not going to refund anything. It took 2 weeks and multiple phone calls to finally recover the cost of the igniter.
I have since learned that the price we paid for a control board and igniter are on the exceedingly high-end for HVAC repair costs. Long story short, we paid through our ears for unexperienced techs, multiple days without heat, having to hire a second company to fix the problem, and then having to pull teeth to get any semblance of a fair refund. Avoid at all costs.
David B.
5 months ago
Charles was efficient and exceptionally professional in the two visits he made. His experience was obvious and the rest of the team matched his professionalism. The required part was ordered, received and installed within two days.
Diane S.
5 months ago
Our technician, Shed, was great! He did a complete system check and maintenance and explained everything in detail.
Diane G.
5 months ago
Excellent customer service
Lynn F.
5 months ago
Jordan was very courteous. He explained what he was going to do during visit. He replaced air filters as well.
Ryan M.
5 months ago
Charles was great!
Marissa T.
5 months ago
Used Alexander for an issue with my HVAC and they resolved it with fair pricing and honest feedback about the system my builder installed. I have since signed up for their membership, with seasonal tune ups and am happy with the service! Always friendly and professional technicians.
Kain S.
5 months ago
Charles was very professional, and punctual. He had the knowledge to quickly and accurately diagnose the issue I was having with my HVAC. He took care of ordering the part and helped me look into the warranty of the system. Turns out, the warranty did end up covering the part cost but not labor, saving me over $300 in parts costs. Once the part came in, he was back the next day to install and check the system for function. All in all a great experience. I'll be requesting Charles in the future if I need HVAC work. 👍👍
Luke H.
6 months ago
Due to the unusually cold weather we've been having our furnace drainage pipe was completely frozen and we were without heat for a couple days. Charles came out and worked hard to thaw out the pipe and get things working again. He could have easily said "you'll just have to wait until it melts" and went on with his day but he was up there with a hair dryer and warm water for at least a couple hours melting the ice until it started draining again. We really appreciate his hard work!
Lynda J.
6 months ago
My gas furnace stopped working & I called Alexander Services for help. Jordan, one of their technicians, came & diagnosed the problem & ordered the part that was needed. Derek & David wee the technicians who replaced the part when it arrived. All these guys were good at their job, professional, & quick. The wait staff who fielded my calls were kind, listened well & responded to all my questions. I appreciate all their hard work!
Brenda G.
6 months ago
Alexander Services was amazing. They got my furnace up and running just in time before the winter storm Fern hit, and their communication throughout the process was top notch. The technician, Charles, came in, knew exactly what to do, and had everything working quickly. Super professional, responsive, and easy to work with. I’m very grateful and highly recommend them.
Fernando L.
6 months ago
I have use Alexander heat and air for years on different houses i own, frank the owner and Christina he’s wife always very polite not only them but the people working for them top notch. Clean cut polite respectful. They know the business and this is why i keep on calling Alexander every time i need help. If you are looking for any heat or air service Alexander heat and air is the way to go. Again guys thank you very much please stay blessed. Fernando Lugo.
Amy V.
6 months ago
Jordan and Charles came to check on our unit when the heat went out. They explained what was wrong and checked our warranty information. I received a call the next day to set up an appointment for the following morning. Chris arrived to fix the heat, and then showed me pictures of the work he did so I could see it. All three gentlemen were polite and informative.
Luke
6 months ago
Chris took great care of me and addressed any concerns I had while he was here! I've used Alexander Services for several years for duct cleaning and both HVAC and furnace repair and theyve done a great job. Very responsive.
Jean K.
10 months ago
Matt did a great job installing my first ceiling light/fan. He identified that the second ceiling light/fan required a different box in the ceiling, and ordered the correct equipment. Rob came a week later and did an awesome job installing the second ceiling light/fan. His attention to detail was remarkable! Great job Matt and Rob!
Takes Less Than 5 Minutes
Contact us now!
Please fill out the form below to schedule a service appointment.
Alexander Services
Heating, Air, Plumbing
Open 7 Days a Week
Servicing Holly Springs,
Apex, Cary, Fuquay-Varina and Greater Raleigh Area
Heating & Air Conditioning
Plumbing Services
Our Company
Phone: (919) 886-4822
Text: (919) 551-5996
Sales: (919) 629-1091
Location:
128 Thomas Mill Rd
Holly Springs, NC 27540